Infrastructure Services

Senior Systems Engineer

The Senior Network Engineer will be required to develop solutions for complex network and server problems. They will have the ability to analyze existing systems and make proactive recommendations for improvements. Develops, maintains, and implements all systems, applications, and networking configurations.

Position: Senior Systems Engineer

Locations: NYC

Requirements:

  • 5 or more years of recent computer, server, and network troubleshooting experience
  • Must be resourceful and able to take initiative in a dynamic environment
  • Ability to effectively and efficiently troubleshoot technical problems
  • Advanced knowledge of current Microsoft desktop and server operating systems
  • Advanced knowledge of Microsoft Office 365 systems
  • Advanced knowledge of computer and server hardware
  • Advanced knowledge of Windows Operating Systems 2008 – 2019
  • Advanced knowledge of Cyber/Network Security
  • Excellent understanding of storage, network, and hardware technologies
  • Excellent attention to detail and proven strong analytical/trouble shooting skills
  • Excellent problem solving skills in resolving issues with complex systems.
  • Good end user presentation skills. Able to communicate technical information to users in a non-technical manner.
  • Strong written and oral communication skills
  • Prior domain migration experience a plus
  • Ability and willingness to work in an environment providing 24x7x365 support both remotely and occasional onsite weekend projects.

Essential Duties:

  • Provides resolution for escalated service tickets
  • Works with clients to evaluate and solve technical problems
  • Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes
  • Configures and supports internal and/or external networks
  • Develops and maintains all systems, applications, security, and network configurations
  • Troubleshoots network performance
  • Recommends upgrades, patches, and new applications and equipment

Desktop Engineer

This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email.

Position: Desktop Engineer

Locations: NYC

Responsibilities:

  • Serve as primary point of contact for technical issues related to the Data Center
  • Work quickly and efficiently under pressure and in situations of server/hardware failure
  • Respond to service tickets and requests for assistance in the Data Center in a timely manner
  • Work closely with the customer and IT team to troubleshoot technical issues and determine the most efficient path to solving the problem
  • Maintain a well-organized, orderly, clean data center and all associated work areas
  • Deal with all hardware associated with the Data Center, including: Rack and stack servers, manage cabling activities, replace network cards, swap hardware
  • Plan and execute a Data Center move from start to finish
  • Follow and update standard operating procedures to ensure efficient problem solving
  • Participate in all manner of Desktop Support activities as necessary

Qualifications:

  • Degree in relevant computer-related field is helpful
  • Experience in dealing with problems at the intersection of hardware and software
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and ability to face off to customers
  • Strong attention to detail
  • Willingness to travel within the tri-state area
  • Valid driver’s license and car
  • Six or more months of experience working in a data center is preferred

Desktop Engineer

This position provides the highest level of support to end users by handling service requests that have been escalated by lower tiers. Support will be provided onsite, remotely, over the phone, or via email.

Position: Desktop Engineer

Locations: Melville

Job Responsibility

  • Serve as primary point of contact for technical issues related to the Data Center
  • Work quickly and efficiently under pressure and in situations of server/hardware failure
  • Respond to service tickets and requests for assistance in the Data Center in a timely manner
  • Work closely with the customer and IT team to troubleshoot technical issues and determine the most efficient path to solving the problem
  • Maintain a well-organized, orderly, clean data center and all associated work areas
  • Deal with all hardware associated with the Data Center, including: Rack and stack servers, manage cabling activities, replace network cards, swap hardware
  • Plan and execute a Data Center move from start to finish
  • Follow and update standard operating procedures to ensure efficient problem solving
  • Participate in all manner of Desktop Support activities as necessary

Qualifications

  • Degree in relevant computer-related field is helpful
  • Experience in dealing with problems at the intersection of hardware and software
  • Strong troubleshooting and problem-solving skills
  • Excellent communication and ability to face off to customers
  • Strong attention to detail
  • Willingness to travel within the tri-state area
  • Valid driver’s license and car
  • Six or more months of experience working in a data center is preferred

Data Center Network Architect

Naka Technologies, leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Naka serves top clients across key industry sectors (such as Banking, Financial Services, Education and Insurance, Healthcare, Manufacturing & Logistics, Retail & Consumer goods, Media & Entertainment, among others). 

As a Data Center Network Architect, you will increase Naka revenue through understanding, detecting, and emulating network infrastructure adversary tactics, techniques and procedures. You will achieve growth by providing direction and technical leadership for Solution Architects, Senior, Associate and Engineers.

From strategy to fulfillment to managed services, our engineering-centric solutions enable our clients to realize what it means for technology to do more.

Locations: Data Center Architect (Cisco)

Locations: Hauppauge

Job Responsibility

  • Implementing applicable security best practices
  • Identifying and mitigating infrastructure vulnerabilities and persistent threats
  • Identifying and resolving network and application performance issues
  • rovides technical expertise in analyzing client’s requirements to develop IT services offerings that provide significant value to the geography which also includes recommending solutions and assisting sales, Engineers, and IT Consultants with development of proposals, quotations, and presentations.
  • Supports engagements across multiple geographies
  • Maintains client relationships as a trusted Technical Advisor.
  • Serves as focal point for communications between Naka and their clients, when necessary, using experience and judgment to communicate effectively to all parties
  • Provides pre-sales consultation with Client Executive or Sales Specialist to understand and contribute to Naka’s technology and service offerings, and to align those offerings with client business requirements
  • Mentors other engineers to apply engineering background knowledge for project design, analysis, and project coordination of services or products
  • Monitors and manages day-to-day operations of assigned complex projects including developing short and long-range goals, objectives, and budgets.
  • Coordinates activities with internal departments and outside agencies including offshore team
  • Ensures procedures are being followed and assists in resolving complex problems which require professional level input
  • Conducts advanced and complex engineering – related studies researching current and emerging technologies, evaluates alternatives, makes recommendations, and presents reports to management.
  • Reviews and develops deliverables for network assessments, site surveys and Data Center infrastructure assessments.
  • Designs and oversees upgrade advanced and complex client infrastructure solutions. Transfers technical skills and knowledge to client and other engineers within team
  • Quality Assurance for pre-sale SOW requests that meet triggers for size, cross brand, complexity
  • Performs peer review of deliverables from other team members for technical content before distribution to the customer.
  • Assist with developing standards for all deliverables for our practice and across service practices
  • Develops and maintains customer presentations, demo instructions, and other related collateral
  • Provides leadership in creating business cases, financial justification, and solution benefit content for customer ready deliverables and presentation
  • Provides leadership and expert advice/counsel on technical subject matters and architecture design to clients and internal team. Recognized by customer, peers, management as a key SME expert.
  • Flexible to travel between countries

Job Knowledge/Skills

  • Experience working on all aspects (router / switches / firewalls) of an enterprise network
  • Experience working on Cisco ASR routers
  • Experience working on Cisco Nexus Data center switches
  • Experience working on Cisco ASA firewalls
  • Excellent understanding of all routing protocols
  • Excellent understanding of switching and layer 2 protocols
  • Experience working with Cisco ISE
  • Experience working with Cisco WSA
  • Experience working on Cisco Sourcefire products
  • Experience working with Cisco VoIP and Wireless products would be advantageous
  • Experience enforcing network security
  • Experience deploying and managing remote access VPNs
  • Good understanding of Microsoft Active directory
  • Experience working on F5 LTM / GTM and Imperva WAFs would be desirable
  • Active Cisco Certification – CCIE
  • Candidates holding an active CCNP and working towards a CCIE with exceptional experience will be considered

Education and Experience

  • Bachelor’s Degree in MIS, information systems, related field, or equivalent experience
  • At least seven years’ experience in a technical support position in a microcomputer environment
  • At least seven years’ experience in knowledge of generally accepted networking principles, including data loss prevention, DNS, DHCP, Active Directory in supporting multi-protocol network environments (i.e. BGP, EIGRP, OSPF, IP Multicast, MPLS, QOS, VLAN, and VOIP)
  • At least seven years’ experience in physical and logical network design, including network management and detailed packet analysis